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UsabilityHUB works like a charm
UsabilityHUB testing process is easy and cost effective. Actually all you have to do is send us your application and tell who your target customers are. In two weeks we will recruit test users and create a report for you. The report gives you information on how to develop your application, how to create new features and evaluate existing features.
We know how tight a development process can be. That's why we've created UsabilityHUB testing process as simple as it ever could be. It's process you really can benefit while developing - not after the release!
What others say?
SUMEA: Idean Research has been helping us in many ways by improving user experience in our games. They know what to do and they execute research effectively. We get concrete suggestions every time - that helps us a lot. While consulting the results with them, we typically find new points of view together. Working in co-operation with Idean Research has been valuable for Sumea Interactive.
Ilkka Paananen, CEO, Sumea
FORUM NOKIA: Idean Research initially made a Mobile Games Playability research for Nokia in 2002. Their work has resulted into concrete games developer usability guidelines on Nokia's Developer Platforms. The guidelines are available through Forum Nokia.
As usability guidelines on Nokia's Developer Platforms in the games domain have proven to be of high value to games developers, games usability testing on Nokia Developer Platforms is now being offered through Forum Nokia's Developer HUB environment, located in Helsinki. The service is based on published usability guidelines, and well-proven usability testing process, thus contributing to increased usability of games. Investing in playability directly adds quality and competitiveness of mobile games. Usability and playability are vitally important in the mobile games domain where various innovative user interfaces and design forms in consumer devices characterise the market and impact the mobile user experience.
Tom Ojala, Director, Marketing, Nokia Mobile Software
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What do you actually get?
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1. Feedback and Solutions
We have conducted User Experience studies since mid 90's and noticed one common thing: no one needs a wise guy to tell what's wrong, instead everyone needs an expert to say how to fix it. Our work will give you a detailed report on what's wrong AND how to fix it. The report will tell you how your customers actually liked your application and if there is something that should be changed.
2. Satisfaction Survey
Wouldn't it be nice to have a market research study about your application or service? Well, this is as good as any other survey, but now you get the answers from your real end users. We'll make a satisfaction survey to give you real feedback on specific questions. You have the possibility to add your own questions as well.
3. Opinions from Highly Experienced Third Party Experts
As mentioned, we've done this kind of work as long as mobile applications have existed. We've seen the whole range of apps and have good knowledge of those little things that can make a difference. We've also done S40 and S60 guidelines for Forum Nokia. If you are a game developer, it's a good idea to begin the development by reading these guidelines.
4. Fast Results
There is no use for testing if the results will come after release. And we know that the development process is not very long. So we've built up our systems so efficient that you get everything done in two weeks.
5. Playability Evaluator Review (Games Only)
Is it possible to have statistics on Playability? Come and see, we've done it. Based on the guidelines we've done, we made a tool for ourselves to measure playability and usability factors. With this easy-to-use tool you can see what your score is and where are the actual points to work on. And there's more. For example, you can test different versions of your game and see the progression.
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